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You cannot comply your way to a great outcome. But, if you comprehend the landscape, and set a clear goal and devote yourself to it, you have a chance.

Dr. Peter Crow

Keys matter, if they are used well

There's no getting away from it: The overarching responsibility of every board is to ensure the success of the enterprise they govern. High-performing boards know they hold the keys to this—and that a strong sense of corporate purpose, a well-crafted strategy, strategic leadership, and effective governance mechanisms are foundational, if great outcomes are to be achieved.

Every interaction we have with boards, chairs, shareholders, and other stakeholders and supernumeraries is founded upon this premise.

Read on, to learn more about the value we offer, and the difference we make.

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Driving great outcomes, from the boardroom

Boards that set strong foundations and are actively engaged in their work are more likely to be effective, and the enterprise they govern with more likely to thrive. Since 2001, boards, chairs, shareholders, institutions and governments around the world have sought our expertise to help with this—to improve board effectiveness and drive great outcomes. Our proven knowledge and expertise has proven invaluable to the fortunes of a wide range of enterprises, across five continents.

We’d love to help you too. Our commitment to serve is unbounded—we will travel anywhere to support and guide boards and directors who want to achieve and sustain high levels of organisational performance. Depending on your situation, our guidance tends to take one or more of three main forms:

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Advisory services, to assist boards and directors intent on realising the full potential of the enterprise they govern determine corporate purpose; establish fit-for-purpose frameworks; make well-informed decisions, especially strategic decisions; refine practices; and, ensure performance outcomes:

  • Corporate purpose and values
  • Strategic thinking
  • Strategy formulation
  • Governance frameworks
  • Boardroom dynamics
  • Board practices and processes
  • Board–management relations
  • Coaching and mentoring​
Advisory engagements typically involve facilitated workshops, courageous conversations, practical analysis, boardroom presentations or confidential discussions (usually, a combination of these).
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Briefings and workshops, to build board and director capability and effectiveness:
  • Governance foundations and principles
  • Characteristics of high-performing boards
  • The board–management nexus
  • Effective board contributions
  • The value-creation mandate
  • Board's role in strategy and strategic management
  • ​Board practice: interaction and teamwork
  • Board practice: reports and meeting practicalities
Every capability development session is tailored to specific learning objectives, using material from globally-reputable sources and our own researchDelivery options include briefings, highly-interactive workshops and seminars.
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Independent evaluations and assessments, to assess current capability and inform future decisions:
  • Professional practice assessments
  • Board effectiveness reviews
  • Performance assessments
  • Strategy implementation assessments
  • Policy framework reviews
  • Governance practice reviews
  • Board evaluations​
We use direct observation, semi-structured interview and document inspection techniques to collect information for analysis. Our sole goal is to achieve an accurate assessment. Usually, the output is a written report containing our observations and recommendations, for your consideration and to inform future decisions.

If you want to learn more about how we work—be it to conduct an assessment, resolve a challenge, build capability, or make better decisions—or if you want to ask a question, contact us today. Our discussion will be both confidential and obligation-free, of course.

A client-centred approach

Our engaging approach is both formative and straightforward: We use a variety of tools, techniques and proven frameworks to assess your situation and present insights and recommendations to empower you to govern with great impact. Naturally (for us anyway), we share our knowledge openly.

Every situation is different, so you won't hear us mentioning “best practice” or “cookie-cutter.” Instead, we'll ask questions to comprehend your situation, concerns, challenges and, importantly, your goals and aspirations. Typically, we also ask to see relevant documentation to round out our understanding and check details. As you’d expect, we draw from our own expertise and experiences throughout. While this tends to be an iterative process, our goal is to present evidence-based insights and recommendations to help resolve the situation you asked us to help with. When you are comfortable, we step away: it is not our job to do your job!

​This client-centred approach is ideally suited to boards with big dreams; wanting to establish or refine their governance systems and processes; boards trying to deal with significant strategic—or even viability—challenges; boards intent on ensuring their effectiveness as the apex decision-making body; and, most importantly, boards intent on realising the full potential of the enterprise they govern.

Values: our foundation

Our commitment to delivering value quickly and cost-effectively is built on three non-negotiable foundations:
  • Trust: We treat every relationship with the utmost care and respect
  • Ethics: We are committed to the highest standards of ethical conduct and discretion
  • Openness: We use proven methods and frameworks, and share our knowledge openly

Who have we served?

Confidentiality and discretion matter to us, so we never broadcast the identities of our clients, period. Others do, but we don't. However, we can provide examples of our work, to help you assess our suitability to support you achieve your goals. Please contact us if you want to discuss something you think we may be able to help with. We'll discretely share information about the types of organisations that have benefited from our client-centred approach, including the names of referees.